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Common Questions
How long does shipping take?
Orders are processed within 1–3 business days. From dispatch, delivery to the US typically takes 10–14 business days. See our Shipping Policy for full details.
How do I install my filter?
Our filters clamp onto most standard kitchen and bathroom faucets in under 30 seconds — no tools or plumber required. Full instructions are included with your order.
What if my item arrives faulty or damaged?
Contact us within 7 days of delivery with your order number, a description of the issue, and photos or video. See our Refund Policy for full details.
How do I track my order?
Once your order ships, you'll receive a tracking number by email.
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